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Satisfaction Guaranteed

Your satisfaction is guaranteed. If, after you begin receiving your subscription order and within six months of your order date, you find that you are not satisfied with a subscription you are receiving, please contact our customer service department to cancel your subscription and request a refund for any undelivered issues. You may choose a refund to your original form of payment or request a coupon code to make another selection. Our number one priority and goal is to ensure that all of our customers have a positive experience and are completely satisfied.

Customer Service

Should you need to contact our customer service department please contact us by telephone at (800) 585-4079 or send an e-mail to

Change of Address

Please notify us as quickly as possible should you have a change of address. Please send all address changes to our customer service department noting the magazines ordered, your old address and your new address. Please ensure you have a change of address on file with your postal service as address changes are not immediate with the publishers due to advance printing and pre-addressing of issues.

Delivery of First Issue

Magazine subscriptions typically take 6-14 weeks to start. This is the industry standard wait time, and varies from publisher to publisher and the frequency of the magazine ordered. As a general rule, you can expect titles which are published more frequently to arrive quicker than titles published bi-monthly or quarterly. Please also keep in mind that most magazine publishers will print issues in advance and pre-address those advance issues to their current subscribers. In some cases, this advance printing can result in a delay in the arrival of your first issue.


Cancellations should always be requested prior to submission of your order to our clearinghouse. Orders are downloaded and processed on Monday each week at 10:00 a.m. (CST).

E-Mail Address

Please provide a valid e-mail address if you wish to receive a confirmation e-mail of your order and to receive the download links for your free gifts. As a customer of you will receive special offers, coupons and renewal reminders sent by e-mail. If you prefer not to receive promotional e-mails from us you can easily unsubscribe at any time. In every e-mail we send, there is an unsubscribe link at the bottom of the e-mail. Simply click this link and you will be unsubscribed. We will never sell, rent or distribute your e-mail address to a third party.

Unavailability is a magazine subscription agency. Its role is to forward subscription orders to the magazine publishers via its clearinghouses. is not in any manner involved in the editorial, creation, printing, fulfillment or mailing of the magazines - this is the role of the publisher. responsibility is limited to forwarding the subscriber's order to the clearinghouse for fulfillment by the publisher. If is unable to fulfill an order for a magazine subscription, its sole and total liability and obligation is limited to a refund for the actual money paid by its customer for the subscription.

In the event that a magazine ceases publication the publisher is responsible to provide an substitute magazine and should be in contact with subscribers. In the event that a magazine changes their format from print to digital the publisher will be in contact with subscribers to obtain the necessary information to deliver a new digital format.


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